Terms of service

TERMS AND CONDITIONS

Last updated: 06th August 2026

Welcome to PawsPlaza. By accessing or using our website, you agree to the following terms.

About us

PawsPlaza is operated by PawsPlaza, ABN 22 697 508 609.

Products and pricing

We make reasonable efforts to ensure product descriptions, images, and prices are accurate, but errors can occur. All prices are in AUD and include GST where applicable. We reserve the right to correct pricing errors and to cancel or refuse an order affected by a pricing or stock error, in which case you'll be notified and refunded in full.

Orders

Placing an order is an offer to purchase, which we may accept or decline (for example, due to stock unavailability or suspected fraud). We'll notify you promptly if we're unable to fulfil your order.

Delivery and returns

See our Shipping Policy and Refund Policy, which form part of these terms.

Intellectual property

All content on this site — including text, images, logos, and design — is owned by or licensed to PawsPlaza and may not be reproduced without permission.

Limitation of liability

To the maximum extent permitted by law, PawsPlaza's liability for any claim arising from your use of this site or purchase of our products is limited to the value of the relevant order. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

support@pawsplaza.com.au